Contract

The contract is for a short-term holiday rental of the property specified on the booking form made between the client and Edinburgh at Home Limited, binding from such time that booking is made and inclusive of all the following conditions.

By making a booking the client contracts on behalf of himself/herself and all those in his/her party and represents that he/she has the authority to accept these conditions on behalf of and binding upon all guests in his/her party.

Bookings are accepted on the understanding that the property is taken for holiday purposes only and that, excepting babies, the number of people in each property is limited to that entered on the booking form.

The client and any friends or family of the client visiting the property while the client is staying there must adhere to the conditions of the contract, including the rules and procedures contained in the information folder provided in the property. If inviting friends to visit the client must first seek the permission of the owners.

We do not accept stag or hen parties.

Payment

A deposit of 25% of the cost is payable on booking if the booking is made more than four weeks before the start of the rental. Bookings are provisional until a deposit is received. The balance shall be payable four weeks before the commencement of the rental. Non-payment of the balance of the rent on or after the due date may be construed as a cancellation of the contract by the client.

Cancellation

If cancelled more than 60 days before arrival date full refund.

If cancelled more than 30 days before arrival date 15% of full payment due.

If cancelled less than 30 days before arrival date full payment due.

Please note, the deposit is non-refundable.

Any cancellation made by the client for whatever reason shall be in writing and addressed to the address on the website. On receipt of the notice of cancellation, Edinburgh at Home will seek to re-let the property for the period of booking. If a re-letting is achieved, Edinburgh at Home will refund money already paid by the client less rent for any part of the period which was not able to be re-let and less an administrative charge of £50.

In exceptional circumstances (for example flood), Edinburgh at Home will provide notice to the client of cancellation and assistance in finding alternative accommodation. 

The client is strongly advised to take out holiday cancellation insurance.

Period of Hire

Check in is from 3.00 pm on the day of arrival and check out is before 11.00am on the day of departure. If you are arriving early, or leaving late, please get in touch and we may be able to arrange for an early check in or late check out. This cannot be guaranteed. 

The arrival time should be arranged in advance. The client should arrange an estimated time with Edinburgh at Home  and inform them of any changes to that time to ensure somebody is available to show the client into the property.

Right of Entry

Whilst respecting the reasonable privacy of the client, the owners of Edinburgh at Home reserve the right to access all properties at all times, if necessary, for repairs and emergencies.

Care of the Property

The client shall take all reasonable and proper care of the property and its furniture, pictures, fittings and effects in or on the property and leave them in the same state of repair, condition, cleanliness and tidiness as at the commencement of the rental period.

Breakages or Damage

The client is required to inform the owner of any damage or breakage in or around the property promptly so that it can be repaired and replaced for the next client.

The client is bound to reimburse the owners for replacement, repair or extra cleaning costs where reasonably demanded by the owners for damage caused by the client.

Rules and Procedures

Clients are required to observe the rules and familiarise themselves with the procedures contained in the information folder provided in each property.

Pets

A maximum of two dogs are permitted per apartment, subject to prior arrangement with the owners and the following conditions.

Dogs are not permitted on the furniture. Dogs must not be left unattended in the apartment at any time.

When out of the apartment the dog must be on a lead under the control of a responsible adult at all times. The client must clear up after the dog promptly, whether in the garden or car park, and dispose of bagged waste in an exterior bin.

The client is responsible for any damage caused by their dog and liable to reimburse the owner for any replacement or repair thereby necessitated. The owners reserve the right to terminate the contract if the behaviour of the client's dog is considered unacceptable.

Liability

The owners of Edinburgh at Home are not liable for any loss or damage to any client's property or any property belonging to a member of the client's party howsoever caused.

The client or members of his/her party cannot hold the owners of Edinburgh at Home liable for any personal injury/death howsoever sustained where the owners and/or their employees have used reasonable skill and care; and/or where caused by the fault of the person(s) affected or any member(s) of their party (including inadequate supervision of children); and/or where caused by the fault of a third party, and/or where caused by an event that could not have been reasonably foreseen or avoided.